Social causes: General degradation of social values and accepting corruption as a normal part of life which results in a morally vitiated atmosphere. Nepotism which has been in vogue since…

The colonial history and the authoritarian orientation of Indian administration resulted in the negative attitude of citizens towards the administration. The gap between the performance of administration and the expectations…

The second Administrative Reforms Commission, in its report on Citizen-Centric Administration, noted that for these Charters to serve as effective tools for holding public servants accountable, they should explicitly outline…

In a conference attended by Chief Ministers from various states and union territories on May 24, 1997, chaired by the Prime Minister, an “Action plan for effective and responsive government”…

A Citizen's Charter is a document that outlines the services that a government agency or organization provides to citizens and sets out the standards of service that citizens can expect…

Strengthening of the Information Commissions: The commission recommended strengthening the Central and State Information Commissions (CIC and SICs) by increasing their autonomy and powers, as well as providing them with…

Colonial legislations: The official Secrets Act, 1923 and the Indian Evidence Act, 1872 act as a hindrance in implementation of the RTI Act. The union government has a discretion to…

Transparency refers to the quality of being open, honest, and transparent in communication and actions. In various contexts, transparency can refer to the availability of information, the ease with which…

The Central Bureau of Investigation (CBI) plays a key role in ensuring the accountability of civil servants in India. The CBI is the premier investigating agency in India and is…

Right to Information Act 2005 passed by Parliament of India on 15 June 2005 and came into force with effect from 12 October 2005. The Act mandates timely response to…