Chakshu, a platform to report fraud or spam callers

The Department of Telecommunications (DoT) launched Chakshu, a platform for telecom users to report fraud or spam callers.

The platform will allow users to report frauds related to bank account, payment wallet, KYC update, impersonation as government official or relative, sextortion etc.

The Digital Intelligence Platform was also launched, which would be a non-public data-sharing resource for Telecom Service Providers, law enforcement agencies, banks and others.

The DoT also supported Caller Name Presentation (CNAP), a feature that would allow telecom users who opt for the service to view the registered name of everyone calling them.

However, telecom firms and some civil society groups had warned that it would adversely impact people’s privacy rights.