Chakshu, a platform to report fraud or spam callers

The Department of Telecommunications (DoT) launched Chakshu, a platform for telecom users to report fraud or spam callers.

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The platform will allow users to report frauds related to bank account, payment wallet, KYC update, impersonation as government official or relative, sextortion etc.

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The Digital Intelligence Platform was also launched, which would be a non-public data-sharing resource for Telecom Service Providers, law enforcement agencies, banks and others.

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The DoT also supported Caller Name Presentation (CNAP), a feature that would allow telecom users who opt for the service to view the registered name of everyone calling them.

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However, telecom firms and some civil society groups had warned that it would adversely impact people’s privacy rights.

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